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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of giving a neighbor a key to your house into the modern age. It removes the requirement for actual keys or keypad codes and lets you oversee who has access to your Sandy Springs home and for how long. Learn more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to watch your pets, get your mail, or water your plants when you go out of town. Before, you would simply provide them a house key. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to be concerned about doors left open or misplaced keys. 

What you’ll need is an ADT security system, a Google Nest doorbell, a smart door lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a neighbor or relative, via the ADT+ app.
  2. Next, you define permissions. You can provide neighbors with timed access, permitting them to enter and depart during a particular timeframe, or event-based admittance. For example, if a box is delivered, the system can unlock the door to let your neighbor take it inside once it authenticates them.
  3. Once you’ve set up access, your Google Nest Doorbell uses familiar face detection to validate your neighbor when they come near the door.
  4. Your ADT system will deactivate the alarm and unlock the door when the person is confirmed as a permitted visitor.
  5. You are sent real-time alerts as your family member, friend, or neighbor enters and departs. The app also offers a complete history. 
  6. When the trusted neighbor exits, your smart door lock automatically secures to protect your home.

You are able to provide access for anyone you want, such as a service technician, pet sitter, or a friend who shows up when you’re away. This feature is also helpful during urgent events, particularly when you’re off site. For instance, if a water sensor goes off, your system can provide event-driven access so a neighbor can turn off the water supply. The intuitive app makes programming permissions easy. 

Boost Your Sandy Springs Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Sandy Springs home more secure and connected while streamlining your daily life. This feature isn’t merely for neighbors and friends, as you’ll appreciate the face recognition and auto-unlock capability when you’re wrangling children or carrying in sacks of groceries. When you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Sandy Springs With The Latest Features

Enjoy like ADT Trusted Neighbor and smart surveillance with a new home security system in Sandy Springs from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to deliver the latest technology from the top name in home security. Dial (770) 628-5897 today to design your package. Our well-trained team can answer any questions about ADT+, Google Nest cameras, and how to make it all work together.